Ten ideas for social media posts

Stuck for what to tweet or post? Here's some inspiration with our 10 ideas for social media posts. 1 Daily/Weekly tips and advice Aim to use a regular slot to post a top tip from your industry. eg #EnergySavingTip replace just one old light bulb with an energy saving recommended one and reduce lighting costs by up to £78 over the lifetime of the bulb! #MarketingTip Post a relevant top tip once a week  2 Share key statistics & data Use infographics to explain complex information in pictures or use (& credit) someone else’s…Read more

How to deal with negative comments on social media

Social media is a prime meeting place for you to interact with your customers. Most of the time it's a positive place full of happy people. But, occasionally, people will use Facebook, Twitter, Linked In, Google+ and others to vent their frustration - whether justified or not - at your business. Here's my strategy for dealing with negative comments on social media. Posted by Becca 1. Don't attempt to ignore or delete the negative comment. Social media is a public forum. The poster's comment has been posted publicly for others to see and…Read more